General Information
(Hôtel Manoir Victoria) |
| Address |
44 Côte du Palais
Old-Québec, QC
G1R 4H8 Canada |
| Telephone number |
418-692-1030 or
1-800-463-6283 (Canada and United States) |
| Fax number |
418-692-3822 |
| Web site |
 www.manoir-victoria.com |
| E-mail |
admin@manoir-victoria.com |
| Location |
In the heart of Old Québec, inside the walled city. |
| Rating |
- 3 diamonds AAA/CAA
- 4 stars Hébergement Québec
|
| Rooms types |
- 149 rooms with Double, Queen or King beds
(4 Categories : Standard, Superior, Luxury,Grand Luxury)
- 65 rooms with 1 bed
- 84 rooms with 2 beds
- 4 distinctive rooms with whirlpool bath and ambiance fireplace
- 3 luxury suites with king-size bed, whirlpool bath and ambiance fireplace
- AS OF APRIL 01 2008,ALL OUR ROOMS WILL BE
NON-SMOKING
Standard  |
Superior  |
 |
 |
De Luxe |
Grand Luxury |
 |
 |
Distinctive |
De Luxe Suite |
 |
 |
|
| Room amenities |
- Hairdryer
- Individual digital thermostat
- Colour TV with cable and remote control
- Free wi-fi Internet access. Internet lounge also available in lobby.
- Alarm clock
- Direct access telephone
- In room safe (Luxury, Grand Luxury,
Distinctive and suites)
- Coffee maker
- Minibar ($)
- In-room pay movies
- Iron and ironing board
|
| Additionnal amenities in suites |
- Room and parlor separated
- Distinctive decor exclusive to each suite
- High end furniture
- Electric fireplace( 2 in suite 523)
- Whirlpool bath
|
| Internet Lounge |
Our internet lounge located in the lobby gives you the opportunity to use our equipment and software at the cost of $5 for 30 minutes. You will be able to use your bank of minutes throughout your stay. |
| Available upon request |
- Rollaway bed ($)
- Crib
- Humidifier
- Bed board
- Extra hangers
- Extra towels
- Electric adaptor
- Extra blankets
- Location d'ordinateur ($)
|
| Réservations |
Reservations require a credit card number or deposit in order to guarantee for arrival after 4 p.m. |
Cancellation
(individual reservations) |
No penalty charge if reservation is cancelled prior to 4 p.m. on day of arrival. |
| Arrival time |
3 p.m. |
| Departure time |
12 noon |
| Express check-out |
Available upon presentation of a credit card upon arrival |
| Credit cards accepted |
American Express, La Capitale, Diners/En Route, Discover, JCB, MasterCard, Visa |
| Direct payment |
Direct payment service with debit card |
Restaurants and Banquets |
La Table du Manoir
(Dining room) |
- Dinner (French Continental cuisine) served from 5 to 10 p.m.
- Breakfast served from 7 a.m. to 11 a.m.
|
Resto-bistro
Saint-James |
- Relaxed atmosphere
- Maximum capacity of 140 people
- On weekends, breakfast served from 8 a.m. to 2 p.m.
- " Bistro " type cuisine (pasta, sandwiches, pizzas, steaks,…)
- Food served until 10 p.m.
- Open till 12 midnight (may be open till later)
- Imported beers
|
| Room service |
- Everyday from 7 a.m. to 10 p.m.
|
| Meetings and conventions |
- Eight (8) meeting and function rooms accommodating
up to 200 people
- Flexible meeting space
- Personnalized meeting co-ordination service
 Meeting packages available
- Extensive Banquet menu
- Complimentary high speed Internet access
|
| Family plan |
Lodging
No additional charge for children under 18 years old sharing parents’ room (maximum 2 children per room).
Food and beverage
0 to 5 years old : free*
6 to 12 years old : 50% discount
Not applicable for room service.
Children menu
*Special menu for children at the St-James ( rebate for 6 to 12 years old not applicable)
Services
Cribs
Babysitting($)
High chairs |
Services |
| Indoor pool and sauna |
- Everyday from 10 a.m. to 9 p.m.
- Complimentary
|
| Health club |
- Complimentary
- Access reserved to 18 years old and over
- Everyday: 7 a.m. to 9 p.m.
|
| Massotherapy and esthetic care ($) |
Service in the comfort of your room |
| Le SPA du Manoir |
- Monday to Thursday: 10 a.m. to 8 p.m
- Friday and Saturday: 9 a.m to 9 p.m.
- Sunday: 9 a.m. to 6 p.m.
- On request: 8 a.m. to 9 p.m.
- Therapeutic massages
- Body treatments
- Esthetic care
- Reservation in advance required
|
| Indoor parking ($) |
Valet service ($20 per day, taxes not included) |
| Dry cleaning/ laundry |
Monday to Friday, except holidays ($) |
| Safety deposit box |
In Luxury, Grand
luxury, Distinctive and suites. Also available at Front desk, complimentary |
| Business centre |
Fax and photocopies service available 24 hours a day, 7 days a week ($) |
| Babysitter |
Upon reservation with Front Desk ($) |
| Internet lounge |
In the lobby ($) |
| City tour |
Information and reservations at Front desk ($) |
Regional Information |
| Jean-Lesage International Airport |
- 13 kilometres
- Shuttle service (flat rate taxi ride)
|
| Bus and train station |
5 to 10 minutes by walk |
| Car rental |
Adjacent to the hotel |
| Major touristic attractions |
Museums, La Citadelle, Le Parlement, cruises, …from 5 to 10 minutes by walk |
| Nearby attractions |
|
| Downhill and crosscountry skiing |
|
| Shopping |
- 6 large shopping centers within 15 minutes drive
- Many boutiques at 5 minutes by walk
- Québécois designerware and antique shops at 10 minutes by walk in Quartier Petit Champlain
|
 Québec Convention Centre |
5 to 10 minutes by walk |
| Hospital |
Across the street from the hotel |
| Exhibition Centre |
At 3 kilometres |
Hotel Contacts |
| |
Claire Verreault, General Manager
Lucie Charland, Director of sales / Meetings and conventions
Carole Montreuil, Director of Sales / Tour and Travel
François Bédard, Room Division Manager
Bruce Hollingworth, Front Desk Manager
Luc Pesant, Convention Services Manager
Simon Luc Gagnon, Reservation Manager
Marie-Hélène Drolet, Director of individual sales |
Family plan |
| Lodging |
No additional charge for children under 18 years old sharing parents’ room (maximum 2 children per room). |
| Food and beverage |
0 to 5 years old : free*
6 to 12 years old : 50% discount
Not applicable for room service.
 Children menu
*Special menu for children at the St-James ( rebate for 6 to 12 years old not applicable)
|
| Services |
Cribs
Babysitting($)
High chairs |
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